Technical AssistanceApplication Description The Technical Assistance Android Application Developed by Eurosystem2000 s.r.l. is Listed in the Productivity Category. The Current Version Is 2.0.0, Updated On 11/12/2019. According to Google Play, Technical Support has achieved rummy loot apkMore than 19 thousand installs. Currently, Technical Assistance has 238 reviews with an average vote value of 4.2 The "Technical Assistance Interventions" APP allows you to completely manage your entire flow regarding technical assistance and after-sales service. Translated into 6 languages ​​(Italian, English , German, French, Spanish, Portuguese), allows you to always have a business, customer and contact record at your disposal, complete and integrated with the device's functionalities (telephone, email). You will have at your disposal the possibility of managing several technicians , define all necessary services, travel costs (cost per km, call rate, mileage, etc.), in addition to advanced management of materials and vehicles. You will have the possibility of managing various VAT rates, discounts in products and services, enter the service conditions and consult the history of interventions carried out. Intervention reports (in PDF) are automatically generated and can be sent by email. With the FULL version of the APP, it will be possible to eliminate the restriction on the number of technicians and customers (which becomes unlimited) and enjoy the possibility of assigning calls to technicians or teams, executing the call by introducing services, materials, travel costs, additional costs, etc. Complete connection with Dropbox to be able to do all types of import/export and backup of your data. APP FEATURES:COMPANY• Data management of your company and all possible contacts• Data management of internal technicians. For each technician, it is also possible to enter notes and the respective signature• Advanced service management• Advanced travel management (costs per km, call rates and management of price ranges to be assigned to the customer)• Management of different VAT rates• Management of company vehicles• Definition of general supply conditions (automatically introduced in quotes sent to customers)CUSTOMERS• Management of connection between child customer (assistance) -parent customer (billing)• Advanced customer search• Complete list of customers and contacts with advanced features (automatic phone call, automatic email, navigation to the destination) MATERIALS• Advanced search for materials and their codes• For each material, definition of the category, subcategory, unit of measurement, applied VAT code, list price, discount on merchandiseCALLS (Assistance requests)• Call introduction in which you can specify:••• Subject••• Description••• Incoming date/time••• Validity date/time••• Priority••• Customer contact who requested assistance• Management of calls to be made, visible by day/week/month and for each of them the following can be defined:••• Multiple services relating to the assigned technicians, mention whether it is to be invoiced or not, enter the times and eventual notes••• Closing date and travel costs (cost per km, call rate and management of price ranges to be assigned to the customer)••• Multiple goods used, indicate whether guaranteed or not, enter quantities and any notes ••• Enter the customer's references, any notes from the customer and signature••• Enter several recipients to whom to send the email with the completed and signed receipt (by default, the email entered by the customer is proposed)• Possibility of assigning calls to Technicians or Teams• Call historyVEHICLES• Management of company vehiclesCALL ASSIGNMENT• Assignment of the call to several technicians• Assignment of the company vehicleIMPORT• Import of .csv files for company, technician, customer and material data• Automatic generation in the Dropbox account of the example .csv filesBACKUP• Creating and uploading backups to Dropbox We are currently offering Version 2.0.0. This Is Our Latest And Most Optimized Version. It is suitable for many different devices. Free Download Apk Directly From Google Play Store Or Other Versions We Are Hosting. Also, You Can Download Without Registration And No Login Required. We have more than 200 devices available for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet... With so many options, it's easy to choose games or software that fit your device . May Be Useful If There Are Country Restrictions Or Restrictions On Your Device Side On The Google App Store. Read more O Que Há De Novo Possibility to use more letters to fill in the blanks in “Main service” and “Secondary service” (Company > Services);Possibility to use alphanumeric symbol to fill in the blanks;Using the button “Do not show” the review pop-up will not appear again.